AI for Public Policy and Administration

AI for Public Policy and Administration

Last Updated : August 3, 2025
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About Course

This course comprehensively examines how artificial
intelligence can profoundly transform public policy
development, optimize government operations, and
significantly enhance public service delivery. Students
will acquire practical skills to ethically design, rigorously
evaluate, and effectively implement AI solutions that
improve evidence-based policymaking, streamline
administrative processes, and deliver more responsive,
efficient, and equitable public services across vital
sectors such as urban planning, healthcare
administration, and justice systems.

What Will You Learn?

  • Understand AI integration in government: Analyze
  • the fundamental principles and unique challenges of
  • incorporating AI into public sector environments,
  • including regulatory frameworks, critical data privacy
  • concerns, and strategies for building public trust.
  • Apply data science to policy analysis: Utilize
  • advanced data science techniques for rigorous
  • policy analysis and evaluation, employing predictive
  • analytics for optimized resource allocation and
  • causal inference for robust program effectiveness
  • assessment.
  • Design AI systems for public services: Create and
  • prototype AI systems specifically tailored for diverse
  • public service delivery needs and enhanced citizen
  • engagement, such as intelligent chatbots for public
  • inquiries or personalized information dashboards.
  • Implement transparent AI governance: Develop
  • robust approaches for transparent and accountable
  • algorithmic governance, focusing on interpretability
  • frameworks, explainable AI (XAI), and independent
  • auditing mechanisms to ensure fairness.
  • Mitigate algorithmic bias: Formulate
  • comprehensive strategies to identify and mitigate
  • algorithmic bias, ensuring equity, accessibility, and
  • inclusion in all public sector AI initiatives through the
  • application of universal design principles.
  • Navigate ethical and regulatory landscapes:
  • Critically navigate the complex regulatory
  • landscapes and ethical considerations of AI in
  • government contexts, referencing international
  • standards, national AI ethics guidelines, and robust
  • oversight frameworks.

Course Content

AI in Public Governance Ecosystems
Examine the current global landscape of AI adoption in government, exploring opportunities for innovation in public administration and its inherent challenges. Topics include AI's role in digital government transformation, international comparisons of AI strategies (e.g., Singapore's Smart Nation, Estonia's e- Residency), critical success factors, common implementation barriers, and actionable strategies for building robust AI capacity within public institutions, from local municipalities to federal agencies.

Data-Driven Policy Analysis and Evaluation
Focus on leveraging AI for sophisticated policy modeling and simulation, synthesizing vast amounts of evidence, and conducting comprehensive impact assessments. Learn to apply advanced natural language processing (NLP) for automated analysis of legislative documents and public comments, causal inference techniques for robust policy evaluation (e.g., randomized controlled trials, quasi- experimental designs), and the integration of geographic information systems (GIS) for spatial policy analysis in areas like urban development and environmental protection

Transforming Public Service Delivery
Explore cutting-edge AI applications in direct citizen services. This includes designing and deploying intelligent chatbots and virtual assistants for common inquiries, developing AI-powered intelligent case management systems for social services, and automating benefit eligibility determination. Other topics cover predictive maintenance for critical public infrastructure (e.g., roads, utilities), optimizing emergency response logistics, and enhancing efficiency in transportation and urban planning services through AI.

AI for Citizen Engagement and Participation
Utilize NLP techniques for automated public input analysis, opinion mining, and sentiment analysis of constituent feedback from diverse sources (e.g., social media, public hearings). Discover the design of AI-enhanced participatory platforms, advanced data visualization tools for transparent public communication, strategies for personalized citizen engagement, and the development of civic information chatbots that provide accurate and accessible government information.

Optimizing Administrative Operations
Learn about intelligent process automation (IPA) in various government agencies, advanced analytics for budget and resource allocation optimization, and sophisticated fraud detection systems in public benefits programs (e.g., welfare, unemployment). This module also covers AI applications in tax compliance enhancement, intelligent workflow prioritization, data-driven staffing and capacity planning, and comprehensive contract and procurement analytics to ensure efficiency and accountability

Ethical and Responsible Public AI Governance
Address critical considerations for the ethical deployment of AI, such as conducting rigorous algorithmic impact assessments (AIAs) for public sector applications. Focus on ensuring equity, fairness, and non-discrimination in government algorithms, understanding requirements for transparency and explainability (XAI), and navigating the complexities of public procurement of AI systems. Deep dive into data privacy and security in government, and establishing robust democratic oversight mechanisms for public AI initiatives

Capstone Project
Students will conceptualize, design, and develop a prototype AI solution addressing a specific, real-world public policy or administrative challenge. This could involve creating a sophisticated policy simulation tool for climate change, an optimized service delivery system for public health, an AI-powered citizen engagement platform for urban planning, or an administrative efficiency enhancement system for a government agency. Projects must rigorously incorporate considerations for diverse stakeholder engagement, technical feasibility, transparency, equity, and practical implementation within complex public sector contexts. Solutions will be presented with appropriate technical documentation, a detailed implementation plan, and a demonstration of the prototype's capabilities.

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